Australia-Wide Delivery
Free standard shipping on all Australian orders over $149.
For orders under $149, a standard shipping fee of $8.95 applies.
Dispatch Timeframes
Orders are packed and dispatched within 3–5 business days from the time your order is placed.
Once your order leaves our warehouse, you’ll receive a dispatch confirmation email with your Australia Post tracking number so you can follow its journey.
Delivery Partner
All Australian deliveries are handled by Australia Post.
Once your parcel has been dispatched, delivery timeframes and handling are managed by the courier. If your parcel is delayed, lost, or marked as delivered but cannot be located, Australia Post will be best placed to assist directly.
Australia Post Customer Support: 13 76 78
You can also lodge an enquiry via their online help centre.
Of course, our customer care team is always happy to provide any order information Australia Post may require.
Express Shipping (Australia)
Express shipping is available for $14.95
Orders are packed and dispatched within 1–2 business days from the time of order.
You’ll receive a dispatch email with your tracking number once your order ships.
Please note that once your order is with Australia Post, delivery timeframes are managed by the courier.
New Zealand Delivery
We ship to New Zealand via Australia Post International Standard (Tracked).
Shipping Rates (AUD)
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Standard International (up to 1 kg): $24.95
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Standard International (1–2 kg): $34.95
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Standard International (2–3 kg): $44.95
Orders are dispatched within 3–5 business days. Delivery times vary due to customs and local carrier processing.
United States & Canada Delivery
We ship to the United States and Canada via Australia Post International Standard (Tracked).
Shipping Rates (AUD)
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Standard International (up to 1 kg): $39.95
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Standard International (1–2 kg): $54.95
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Standard International (2–3 kg): $69.95
Orders are dispatched within 3–5 business days. Delivery timeframes may vary due to customs and local delivery services.
United Kingdom Delivery
We ship to the United Kingdom via Australia Post International Standard (Tracked).
Shipping Rates (AUD)
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Standard International (up to 1 kg): $44.95
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Standard International (1–2 kg): $59.95
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Standard International (2–3 kg): $74.95
Orders are dispatched within 3–5 business days. Delivery times vary due to customs processing and local carrier timelines.
Europe Delivery
We ship to select European countries via Australia Post International Standard (Tracked).
Shipping Rates (AUD)
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Standard International (up to 1 kg): $44.95
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Standard International (1–2 kg): $59.95
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Standard International (2–3 kg): $79.95
Orders are dispatched within 3–5 business days. Delivery times vary depending on destination country and customs clearance.
Customs, Duties & Taxes
International shipping charges do not include customs duties, taxes, or import fees that may be applied by your destination country. These charges are the responsibility of the recipient.
Tracking Your Order
Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow your delivery.
Tracking updates may take up to 24 hours to appear after dispatch.
Sale & Promotional Periods
During sale events or peak periods, dispatch times may be longer than stated above. We appreciate your patience during busy periods.
