Tusk & Trout FAQs

Everything you need to know about shopping with Tusk & Trout. Find answers about sizing and fit, women’s outdoor apparel, shipping and delivery, returns, order tracking, payments, new releases and more.

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About Tusk & Trout

Is Tusk & Trout an Australian brand?

What makes Tusk & Trout different from traditional fishing and outdoor clothing?

Does Tusk & Trout design outdoor clothing specifically for women?

What type of women’s outdoor clothing does Tusk & Trout sell?

Do Tusk & Trout fishing shirts offer UPF 50+ sun protection?

Orders & Order Tracking

How can I check the status of my order?

Will I receive a confirmation email after ordering?

Can I place an order without creating an account?

Can I change or cancel my order after placing it?

Shipping & Deliveries

Where is your Shipping & Deliveries Policy?

Where do you ship from?

Who do you ship with?

How long will my order take to arrive?

Do you ship internationally?

Will my parcel be taken to the post office if I’m not home?

Can I track my shipment?

Returns

Where is your Returns & Refunds policy?

How do I return an item?

How long do I have to return my order?

When will I receive my refund?

What if my item is faulty or incorrect?

Sizing, Fit & Product Information

What fabrics do you use, and where can I find product details?

Are your collections restocked?

How do I know which size to choose?

Will you be releasing new styles?

Do your items fit true to size?

Do the colours look exactly the same in real life?

Customer Care

About Tusk & Trout

Is my payment secure?

What payment methods do you accept?

Will my personal information be kept private?

Do you offer gift cards?

How can I contact customer support?

Do you send promotional emails?